Returns & Exchanges
We want you to be totally stoked on your Gecko Hawaii gear, so if something doesn't fit or isn't quite right, we offer a 30-day window for returns and exchanges. Please ensure all items are in their original, unwashed, and unworn condition with tags still attached.
Return Process
- 1.Start Your Return
Visit our online Returns Portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack and Ship
Securely pack your items in the original mailer or a similar protective envelope and drop it off at any authorized carrier location.
- 4.Get Your Refund
After our warehouse team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.